Shipping terms and conditions.
In EXTREM PURO EXTREMADURA we want your shopping experience to be perfect from the moment you choose your products until you enjoy them at home with yours, and so you don't have to wait to enjoy our products, we offer you the delivery of your purchase in the term between 1 business day to 2-3 working days throughout the national territory (except Balearic Islands, Canary Islands, Ceuta and Melilla).
Our product differs by its quality. To guarantee it and maintain the necessary storage conditions, we will only ship with express / express shipping in France, Portugal, Monaco, Belgium, Luxembourg, United Kingdom, Germany, Italy. Orders verified after the cut-off time of Thursday will not be prepared until the following Monday to guarantee the quality of the products in transport.
During the winter / summer period (from October to May, both inclusive), the customer in Spain may choose the shipping method, as well as having free shipping based on a certain value of the purchase made, and the destination of the same , always associated with the Normal shipping service.
For national purchases over 5kg in Spain with the Normal shipping service in summer and winter, the shipping service is free. Domestic shipments will be made with Nacex and SEUR and international shipments with DHL or SEUR.
Next, we show the different shipping costs by type of service and value of the purchase made, according to destination and delivery times:
Service Features.
The estimated delivery times can vary in cases where an item in an order is not in stock or at times of the year with peaks in order activities (such as Christmastime). These delivery times are therefore approximate and not guaranteed.
The cut-off time for the preparation of orders in the warehouse is set at 1:00 pm, meaning that an extra day will be added to the delivery time of orders made after this point.
Deliveries are made on weekdays from Monday through Friday. Therefore the delivery times are expressed in working days excluding Saturdays and Sundays.
VAT of 21% is not included in published product prices.
Weight and size restrictions apply to consignments of over 600 kg, parcels over 40 kg, and when total package measurements exceed 300 cm.
Shipments to the Canary Islands, Ceuta and Melilla
Standard shipping to the Canary Islands initiates on Fridays (maritime transport) and this can affect the estimated shipping times published.
The customs fees will be assumed by the recipient when making the purchase in the online store, never upon delivery.
Returning shipments.
For returns due to unsuccessful delivery attempts or rejections by customers, the return journey shall be invoiced to the customer as a new shipment. Returning shipments will be charged at the same price as outgoing deliveries. This does not apply to refunds.